At OmanBizPro, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
1. What Data We Collect
Personal Data
When you visit our website, we may collect the following types of personal data:
- Identity Data: Includes first name, last name, username or similar identifier, title.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes payment card details (which are securely processed by our payment providers).
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Data Collection Methods
We use different methods to collect data from and about you including through:
- Direct interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide our services: To process and deliver your order, manage payments, fees, and charges, and collect and recover money owed to us.
- To improve our website and services: To administer and protect our business and this website, to deliver relevant website content and advertisements to you, and to understand the effectiveness of our advertising.
- To communicate with you: To communicate with you about our products, services, and promotions, respond to your inquiries, and provide customer support.
- For marketing purposes: To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. We will get your express opt-in consent before we share your personal data with any company outside OmanBizPro for marketing purposes.
- For legal compliance: To comply with legal obligations, such as maintaining proper business records and responding to lawful requests from governmental authorities.
Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Consent: Where you have given us explicit consent to process your data for a specific purpose.
- Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
3. How We Share Your Data
We may share your personal data with the following parties:
- Service providers: We share your data with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business partners: We may share your data with our business partners to offer you certain products, services, or promotions.
- Professional advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Government authorities: We may share your data when required by law, such as in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
- Corporate transactions: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, personal data held by us may be among the assets transferred.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
4. How We Secure Your Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have implemented the following security measures:
- Encryption of sensitive personal data
- Secure Socket Layer (SSL) technology for all website connections
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular backup procedures to prevent data loss
- Employee training on data protection and security practices
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
5. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
- Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
- Withdraw consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this policy. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
6. Cookies Policy
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
How We Use Cookies
We use cookies for the following purposes:
- Essential cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
- Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The help function within your browser should tell you how to do this.
Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
